We are currently looking to recruit an experienced Business Analyst with good PSD2 knowledge to join a Digital & Transformation.
As a Business Analyst you’ll support the delivery of a large number of high value to the Internet Banking platform and the wider bank to realise our vision of being the best bank for our customers. You’ll form an integral part of a cross-functional delivery team, taking an active role in establishing and participating in Agile delivery as we transition away from the current Waterfall environment, and you will be key to ensuring we take a customer centric approach to everything.
Accountabilities:
Proposition development - Critical evaluation of business ideas from a customer and a commercial point of view. Responsible for facilitating the clear articulation of the end to end customer proposition and supporting the development of a detailed benefits case
Scope and requirements elicitation; writing and elaborating Epics and Stories – Challenge business stakeholders to drive out the real business outcomes that are required to realise the customer and business propositions; not simply recording requirements
You’ll form an integral part of a cross-functional delivery team, taking an active role in establishing and participating in Agile delivery as we transition away from the current Waterfall environment, and you will be key to ensuring we take a customer centric approach to everything
Acceptance Criteria – supporting test automation, BDD, TDD, you’ll be accountable for capturing acceptance criteria that fulfil the team’s definition of “Done”
Adopting a service design mentality, responsible for ensuring a balanced and cohesive outcome encompassing customer experience design, operation design and solution design, including the identification and resolution of macro and micro design decisions
You’ll be working collaboratively with the UX, Architect, Build and QA teams in a transitional Agile/iterative environment set within a broader waterfall context
Facilitate managing the product backlog – Work with the Product Owners, Delivery Leads, and the delivery team to ensure consistent understanding of the proposed solution and assist with elaboration, sprint planning activities etc.
Stakeholder management - Build strong and productive working relationships with business and senior stakeholders to manage objections and approvals efficiently across the range of product, channel, legal, compliance and fraud stakeholders.
Responsible for closing down debate on requirements scope and detail in order to keep the delivery on track
Benefits delivery - Developing a full end to end view of the proposition and taking accountability for benefits delivery
Experience as a Business Analyst at a mid to senior level with accountability for elaboration, and writing of Epics, Stories and acceptance criteria.
You’ll be T-shaped and highly collaborative.
You’ll be well versed in collaboration and DevOps tools like Jira, and have experience of Scrum’s discipline and the associated elaboration and estimation techniques.
You’ll be familiar with BDD, TDD, and construction of supporting Acceptance Criteria.
You’ll be committed to supporting our practical, quantitative implementation of continuous improvement, having successfully delivered using Agile and hybrid Waterfall/Agile within a large enterprise.
Experience in delivering first-class customer experiences across Mobile Apps, Desktop, Tablet and other digital portals will be a bonus.
Be able to understand and validate the business case
Solid understanding of business analysis methodologies (specifically iterative methods and use cases) and techniques and their practical application.
Extensive stakeholder management experience; able to identify key players in delivering the business outcome and to ensure that their needs are fully represented.
Ability to facilitate efficient and effective decision making.
Strong communication, influencing and negotiation skills.
Additional information about the process
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