Candidate Privacy FAQ

We take Data Privacy very seriously. As part of our on-going compliance programme surrounding GDPR and other data regulations, we have documented key areas of interest in these FAQs. Should you require clarity on something else, please email us at privacy@myn.co.uk.

What data does Myn store about me?

When creating an account, you agree to provide your name, email, and Resume. We also ask for your phone number later, which helps with identity validation and security. Without this information, you can't use our services. While using Myn, you may also upload documents as part of the recruitment process. These documents are all at the request of Customers and are optional for you to provide.

How does Myn use this information?

We use your name, email address, and phone number to understand who you are and provide access to our services. We also use your email address and phone number to send you notifications regarding relevant jobs and employers that should be of interest. Your resume is used by Myn's proprietary machine learning systems to understand your skills, work history, and experience. This, coupled with your preferences on location and rates, allows us to match you to vacancies and help you find work.

Who does Myn share this data with?

We only share data with customers of Myn who are using our system for recruitment purposes. You maintain close control of your data through the activity you manage in the app. If you don't apply to vacancies or join any Talent Pools, your data will only be visible to Myn and our staff, but your ability to find work via the application will be limited.

Does Myn sell my data?

No, Myn does not sell any data to third parties for profiling, marketing, or any other purposes.

Does Myn use my data for anything else?

An anonymized version of your Resume may be used to enhance and improve the machine learning systems element of the application, where it may be added to a GDPR compliant set of similar records, used strictly for data modelling purposes.

Who owns my data?

You do. Your Myn account is yours to manage, edit & update. You may request to have it deleted if you choose. It's important you set and maintain your personal preferences towards jobs, so we can recommend the most appropriate job content to you.

What does Myn do to secure and protect my personal data?

We run encryption across all Resume data, which will expand to include all system data over time. We have implemented 2-Factor Authentication for system access for all our internal Myn staff. Data governance procedures at Myn are robust and secure. We have removed dependency on insecure channels such as email and instead have a strict set of protocols for sharing data internally and with customers.

Where is my data stored?

Myn is hosted on Amazon EC2 with servers in Dublin, ROI, with failover in the same country.

How do I delete my Myn account?

To delete your Myn account, log into your profile, go to Support, and select the Close your Account option. You can choose to suspend the account or permanently remove all your data from the platform. Please note that all your live applications will be cancelled and marked as withdrawn by yourself.

What emails or notifications will Myn send me?

Myn will send you system notifications for vacancies that match your skills and experience. You may also be invited to join private talent pools. Customers on Myn can use the in-app messaging feature to contact you. Notifications may arrive by email, push message, in-app, or SMS. By agreeing to our terms, you consent to receive infrequent emails outside of Myn for important notices such as maintenance, regulatory commitments, and new feature & service enhancements.

Can I unsubscribe from emails?

Without external notifications, you will still be able to use our services, but you may miss important communications, particularly related to jobs you may have applied to, which may include messages, interview requests, and offers.